Parent Satisfaction & Referral Survey 4.0 — Standard
Standard Version ($1199)
Nearly 90,000 respondents from about 600 Christian school
survey campaigns have taken a GraceWorks Ministries survey.
Our Parent Satisfaction and Referral Survey (PSRS) is the gold
standard for normed satisfaction surveys for Christian schools in
“The results of the GraceWorks PSRS are far better than anything I see for public or charter schools.” Dr. Dick Carpenter, Professor of Statistics and Research, University of Colorado, Colorado Springs, Doctoral Education Program.
Taken by all school constituents, this 10-15 minute electronic survey exclusively for Christian schools provides all the following:•Normed satisfaction and willingness to refer data for the school as a whole, as well as normed data for about 40 constituent groups including:oRelationship to the school: parent, teacher, past parent, board member, grandparents, donor, oGrade level of the student, parental income, education, and generational cohort, and oSchool division norms — preschool, elementary, middle, and high school.Comments sort by all relevant subgroups — including reasons for ratings given and suggestions for improvements. (Why were those 3rd grade parents so unhappy?)Specific, concrete, and percentile normed information on what program elements thrill and chill current parents. (How engaging are your teachers compared to Christian schools throughout the nation?) We give you a precise percentile rank. Graphical presentation of program element thrills and chills on a quadrant table.A precise measure — Leverage — showing to which degree each program strength or weakness is impacts overall satisfaction and willingness to refer.A thumbs up / thumbs down assessment of the effectiveness of your program elements. (Thumbs down often means a five-fold increase in the number of Detractors — and we run your numbers.)Identification of the Promoters from all constituent groups. 90% of your word of mouth referrals come from your Promoters – if you keep up with them. Promoters are 3-5 times more likely to volunteer, donate, refer, enroll, and re-enroll in your school. (We run the numbers for your school!)Identification of willing volunteers to help you with Marketing and Annual fund tasks (as desired)Dozens (small schools) and hundreds (large schools) precious testimonialsIndication of re-enrollment status, including why not re-enrolling, and how competing schools compare to yours.Respondents can choose to be anonymous — but many Detractors will identify themselves: an open invitation to fix their problem.We give you back all your data — stripped of token numbers for respondents who wished to be anonymous. Analyze away — it’s your data!All related strengths and weaknesses are consolidated together – starting with summary and carrying throughout the report — perfect for the average board member who doesn’t have a Ph. D. in statistics.A flawless survey taking system — hosted by the same company that developed the software over the last 15 years.Who has completed the survey? We send you progress reports once a week — perfect for a FREE incentive program we have perfected with over 500 schools.
Standard PSRS survey – sufficient for most schools GraceWorks’ PSRS is the longest running, most popular satisfaction survey among Christian schools in North America. To receive a detailed description of the survey itself, and the three final reports, simply request it in the respond box in the left panel on this page.